Patient arrives
The patient enters the hospital’s established emergency department process.
Canadian virtual emergency care
Supporting Canada’s emergency departments with virtual physician triage.
Secure physician support designed to strengthen frontline clinical teams, support timely decision-making, and improve patient flow.
Built for Canadian hospitals, physicians, and patients.
Hospital-focusedDesigned around emergency department workflows
Physician-supportedClinical collaboration at the point of triage
Canada-firstBuilt for the Canadian healthcare environment
The challenge
Emergency departments are under increasing pressure.
Frontline teams are managing growing demand, limited resources, and difficult decisions—often while patients face extended waits.
01
High and unpredictable patient volumes
02
Limited access to physician capacity at peak times
03
Increasing workload for triage and emergency teams
04
Operational pressure across the entire department
The reality
When the emergency department is overwhelmed, everyone feels it.
Patients wait. Clinical teams work under greater pressure. Hospitals face complex flow and staffing challenges.
TriageConnect is being developed to add secure virtual physician capacity at a critical point in the patient journey—supporting, not replacing, the hospital’s clinical team.
See the TriageConnect model
Extended waits are visible.
The operational pressure behind them is not always visible.
The TriageConnect model
A connected clinical pathway at the front door of emergency care.
TriageConnect brings the triage nurse and a virtual physician together through a secure workflow designed for hospital implementation.
Triage assessment
The triage nurse completes the hospital’s normal initial assessment.
Virtual physician support
A TriageConnect physician collaborates securely with the frontline team.
Clinical direction
The hospital team determines the appropriate next step within its policies and protocols.
TriageConnect is intended to complement hospital clinical governance, approved workflows, and existing standards of care.
For hospitals
Flexible support designed around your emergency department.
Implementation should fit the hospital—not force the hospital to fit the technology.
Scalable physician support
Add virtual physician capacity during defined hours, demand surges, or targeted workflows.
Frontline collaboration
Support triage nurses and emergency teams with real-time physician access.
Hospital-led integration
Align deployment with local clinical governance, technology, privacy, and operational requirements.
Canadian healthcare focus
Developed specifically for Canadian emergency care environments and stakeholders.
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